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Frequently Asked Questions

General Questions

It’s simple — you can use your own phone or computer. Just make sure your device has:

  • A front-facing camera or webcam
  • Microphone and speakers
  • A good internet connection, preferably Wi-Fi
  • An up-to-date web browser, with camera and microphone permission
    • on iPhone or iPad, use Safari
    • on Android, use Chrome

If you are having issues connecting once the event starts, please reach out to our live chat or support@fundo.town.

Creators spend a lot of their time making your favorite videos, and to continue to do that they rely on support from viewers like you! The earnings from Fundo events go directly to support their channels and creativity, so they can continue to make you feel all the feels.

You can use all major debit and credit cards, and your information is always processed with the highest level of security.

Your card will be charged when you complete your ticket purchase. You can receive a refund if you cancel within the cancellation policy, or encounter technical problems that prevent you from participating in the event.

If you have questions regarding your transaction, please contact support@fundo.town.

Creators have a limited number of tickets available. If you sign up but then can’t make it to the event, please cancel your ticket so someone else can take your place.

Our cancellation policy is very simple: if you cancel your ticket before the event starts, you won’t be charged.

Fundo was built by a small team based in Google’s Area 120, a workshop for experimental products. Our mission is to empower creators to build stronger connections with their audience.

You can live chat us here, or email us at support@fundo.town.